An urgent warning has been issued to UK tourists heading abroad over a problem which could DOUBLE their bill. UK holidaymakers renting out a car for their trips to the European Union have been warned over extra charges.
Lana Clements warned renting a motor in Europe could see families charged £225 – 20 per cent down on last year – according to figures compiled for The Sun by icarhireinsurance.com. But Scott Dixon at consumer site thecomplaintsresolver.co.uk says: “It’s easy to fall into costly traps when hiring a car on holiday.
“Firms are using unscrupulous tactics to exploit customers. Travellers must keep their wits about them and watch out for underhand ploys at the pick-up desk.” An additional driver will set back UK families by an eye-watering £67.
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And child car seats will cost £67, too, plus £82 for a sat nav. Ben Wooltorton, from icarhireinsurance.com, said: “It’s really important to check prices of any extras you may need, so there are no costly surprises when you pick up the car.”
The average cost of extras includes £194 for an excess waiver. Consumer campaigner Scott Dixon at thecomplaintsresolver. co.uk says: “Most people are keen to get their holiday started after picking up a vehicle, but take the time to take pictures and check for damage before you set off, to avoid being caught out later.
“Pay close attention to wheels, tyres and alloys and note even the slightest damage with photos as evidence.” Ben added: “Anecdotally there are increasing reports of car hirers being fined for returning dirty cars.”
Helen Dewdney, consumer champion at thecomplainingcow.co.uk, said: “If a payment is taken long after the vehicle was returned, question the reasoning for holding onto your credit card detail.
“Under The General Data Protection Regulations 2018 there must be a valid reason for holding your data.”